Response format
Diane Whitehead (Tue, 24 Aug 2010 12:39:30 PDT)

The problem isn't with a short previous message, or a snippet of it.
Both of these are useful, particularly if someone has just come back
from holiday and is responding to a thread from a couple of weeks ago.

For me, there are two problems, one of length and the other of
confusion.

The first is when someone who gets the digest (a whole day's worth of
messages) includes all those messages in a reply. Those digest
messages themselves can each be lengthy if several people have also
done the same. There is a limit to the size of messages that PBS is
set up to receive, and ones that are too long get caught by our
filters and are not distributed to members.

The second is confusing. A few people include the whole message, but
put their very short reply way down at the bottom. Since I expect the
new information at the top of the message, I assume they haven't
replied at all, and have hit "reply" too soon.

Diane Whitehead

On 24-Aug-10, at 11:56 AM, J.E. Shields wrote: