An appeal
Diana Chapman (Thu, 17 Aug 2006 09:18:56 PDT)

This is an appeal to other mail-order nursery owners. Everyone else can
skip it!!

I am bombarded with e-mails asking when customers will receive their bulbs,
even when I have already given as accurate an estimate as I can. If I say
"August", in early August all the August people will be e-mailing me, often
in very nasty terms. This is taking up a considerable chunk of my computer
time each morning, and even if I respond, I still get more e-mails (it isn't
here yet! Has it been sent?). Obviously, the more time I spend answering
these e-mails, the less time I have to pack bulbs. The large nurseries must
get inundated.

Do others have this problem? Does anyone have a solution? I certainly
don't want to be rude or ignore customers, but it is truly getting out of
hand.

Diana
Telos Rare Bulbs