Telos Rare Bulbs
Mike via pbs (Wed, 17 Feb 2021 13:06:45 PST)
Diane,
I’ve ordered stuff from You and Robin. Having access to the products in
your offerings which are well priced and amazing quality ( like my
Velthemia I got a few years back that’s breaking out of the pot or some
great cyclamen I got from Robin to plant in an elderly friends garden to
cheer her up during the pandemic....) frankly it’s all worth it...to know
I’ll have a great purchase experience..not having the endless back and
forth getting bad product ftom other vendors or not what I thought it was
products....I just had Bob Lauf walk me through purchasing bulbs direct
from South Africa..,sure when I round up a group to split the shipping cost
with great...in the mean time I’m happy to have great vendors amongst the
group....as I know if it’s wrong you will fix it and more then likely from
both You and Robin there are no surprises when I get the box from either of
you full of what I expected.
On Wed, Feb 17, 2021 at 12:44 PM Diana Chapman via pbs <
pbs@lists.pacificbulbsociety.net> wrote:
Thank you, Robin. It has actually taken me the best part of three weeks
just to update the availability on the web site, and I still have the
greenhouses to take care of and orders to fill. As for hiring someone
to do it, I couldn't possibly afford it, and anyway, I tried some time
back to have someone make a cd of bulbs that I would provide to
customers and it was a total nightmare, she couldn't understand the
names, couldn't spell them, even with me going over them carefully, and
I finally abandoned it. So, if my web site is clunky and 'not modern',
that's the way it is. I have rarely had any complaints about it.
Diana
Telos
A suggestion that revamping our websites that would avoid questions and
other issues is great. But when you're a single proprietor with no paid
help and when revamping takes an incredible amount of time and resources,
it's much, much more difficult. We struggle along as best we can and make
changes as we can, but for me the last two years have been very difficult
due to family issues, a major move and other obligations. Oh, yes, and a
grandson who is no longer readily available... Given the pandemic and the
fact that we all have family, often elderly or otherwise needing
assistance, things don't happen as quickly or efficiently as they should.
Right now I'm faced with at least updating some website information and
finding the time, let alone determining the best way to do it, can be
roadblocks in themselves.
So, these upgrades will get done, but for specialist nurseries, these
take a lower priority than making sure we have unusual and/or rare plants
available for the plant lovers who support us. Personally, I'll put up with
clunky websites to get what I want, knowing I can't get a plant anywhere
else nearly as easily.
Robin Hansen
Hansen Nursery
In the southern wilds of Coos County, Oregon
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