In my experience, when you want to transfer domains, you sign up with the new company and they do the transfer. I’ve never been asked for an EPP code. do you have another host company? Is that what they told you they need? > On May 26, 2020, at 5:55 AM, Diana Chapman via pbs <pbs@lists.pacificbulbsociety.net> wrote: > > I have been swamped with inquiries asking if I am still in business. > > I renewed my domain about ten days ago. The company, Mister.net, has not processed the renewal. This outfit did this last year also, and my web site was down for over a week. I have tried to get the EPP code from them so that I can transfer to another company, but they do not answer my e-mails, so basically are holding me hostage. I spent a month last year trying to transfer until I gave up, and now am in the same situation again. Checking with the Better Business Bureau, there are numerous complaints of a similar nature. > > If anyone can tell me how to get the EPP code from this outfit so that I can register with a different host, please let me know, I would be most grateful. > > Diana Chapman > Telos Rare Bulbs > _______________________________________________ > pbs mailing list > pbs@lists.pacificbulbsociety.net > http://lists.pacificbulbsociety.net/cgi-bin/… _______________________________________________ pbs mailing list pbs@lists.pacificbulbsociety.net http://lists.pacificbulbsociety.net/cgi-bin/…