I think 99% of this is expectation relative to the pattern set up with the BX - Dell always responds with a confirmation mail, and so people have come to expect that, and with email being unreliable, spam folders, etc., there's a concern that one's request wasn't received. If you add a note to the SX that sets the expectation that you won't hear anything for 4-6 weeks, I think most people would be fine with that and not worry.
Gordon
From: The Silent Seed <tylus.seklos@gmail.com>
To: Pacific Bulb Society <pbs@lists.ibiblio.org>
Sent: Tuesday, March 29, 2016 3:57 AM
Subject: Re: [pbs] SX5
Steve,
I'm more concerned that you are all right!
Glad to hear that is the case - and be well. I appreciate your hard work.
Best, Jude
On Tue, Mar 29, 2016 at 2:13 AM, Steve Marak <samarak@gizmoworks.com> wrote:
> Jude, you only ordered 1 item and it was, unfortunately, in high demand. I
> believe this is the first time I've had a requester not get anything they
> ordered. I did actually get a couple more SX5 orders just today, I see, so
> if there's something else on the list you wanted, let me know. (By the way,
> you did omit your mailing address in your order.)
>
> Paul, your order is coming. You got everything you ordered.
>
> Although the circumstances over the last few weeks would have made it
> rather difficult for me to reply to or even read SX5 related emails in any
> case, I really am trying to avoid individual email replies. I'm sorry that
> my "radio silent" approach worries people. I'm not being intentionally
> rude, just trying to keep my head above water. Perhaps, if Dell doesn't
> summarily fire me before things ease up, I'll have the time to consider
> more personal interaction on future SXes.
>
> (SX5 - 735 packets were requested, 704 sent, before the orders that
> arrived today.)
>
> [Jane, we've worked on the packaging side of the NARGS exchange for many
> years now, and I concur with your every comment. Nothing dampens the
> enthusiasm like opening a donor packet and finding a huge wad of Clematis
> or composite fluff, most of which isn't seed and most of what is clearly
> not viable. You can tell seedex volunteers - at a NARGS conference one
> year, Cathy and I were introduced to a lady who peered at our name tags and
> made only one comment - "Ah! Marak - very clean seed." We didn't fully
> appreciate the compliment until we started packaging.]
>
> Steve
>
>
>
> On 3/28/2016 10:16 PM, Paul wrote:
>
>>
>> Date: Mon, 28 Mar 2016 10:38:50 -0700
>>> From: xerantheum@gmail.com
>>> To: pbs@lists.ibiblio.org
>>> Subject: Re: [pbs] SX5
>>>
>>> On Mon, Mar 28, 2016 at 10:27 AM, The Silent Seed <
>>> tylus.seklos@gmail.com>
>>> wrote:
>>>
>>> Just FYI - I followed the correct format, and nothing came of it.
>>>>
>>>> I also placed an order for sx5 directly to Steve and have heard
>> nothing. Sent another e-mail and no answer. Finally sent an e-mail to Dell
>> through the website to query if he knew of anything and for the third time
>> heard nothing . I abandoned the queries after that.
>>
>>
>> Paul Otto
>> Brookings OR
>>
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>
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>
--
The Silent Seed
Rare and Unusual plants from around the world.
thesilentseed.com
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