> That said, here's another idea: When poor material gets donated, these > should be available at a lower rate (or not at all) (instead of my idea of a > credit system.) > > I'd say that's an unfair burden to ask Dell to sort through and judge the quality of the merchandise. PBS-BX donors all have varying levels of expertise with their geophytes. So I check the donors name before ordering. If it's someone I admire like Mary Sue or Jim Waddick, I can be confident that it's (a) properly labeled, (b) viable, and (c) healthy. Other donors provide high quality stuff too, but if it's a name that I don't recognize then I don't have the same level of confidence or expectation. Again, caveat emptor. Instead of changing PBS-BX's system, you could contact the donor in private (off-list) and ask about their experience/success/etc. with that particular item. Then use that feedback to judge the risk of ordering it.